Yes, we supply a set of chains to serve as a backup to the wheel straps. They go from the dolly to the towed cars suspension and should always be used.
I have heard that dollies are designed to work with front wheel drive vehicles. Can I use my rear wheel drive vehicle on your dolly?
All dollies are designed for front wheel drive vehicles. However many people have told us that they have towed their car backwards. Sorry we cannot advise you on this technique.
All shipping times are quoted at the time of purchase.
How exactly is it shipped to me? (Does someone need to be here? How will I get the dolly off of the truck? How will I know when the shipment is coming?)
No. We have two dealers in Canada. They are featured on our Features page on this website. We ship direct to our buyers from Kernersville NC. We are the manufacturer. No middleman markup.
Please feel free to contact us via email or phone with any questions
We are always happy to assist you.
We require that you contact us regarding any warranty claim. We can send you all the parts you will need. This helps prevent the potential for price gouging from a repair center. More common than you may realize. ( we once had a repair center that wanted $189.00 for $7.00 worth of parts ) Our warranty excludes labor charges however depending on the circumstances and age of the dolly we may offer reimbursement at a reasonable rate. We know what it takes to repair a dolly.
That is why we want you to call us first. FYI, since 2006 we have had a .04 percentage of warranty claim history. We would not back our car tow dolly with a 5 to 10 year warranty if we were concerned about durability. We previously owned a very successful trailer manufacturing and repair business.
We learned from that that no matter how much people paid for trailers, ( 5 to 12k ) they still did not properly maintain them. We started building our trailers with disc brakes and sealed maintenance free oil bath bearing systems. We brought that design element to our tow dolly. In other words, we took the maintenance out of the customers hands. That is why we can offer a 5 to 10 year warranty on the critical moving parts. We have a 15 year trouble free history with these components.
In addition it allows to confirm in writing what you have purchased. It also details our return policy.