Car Tow Dolly Reviews
Car Tow Dolly Inc.
1179 Shattalon Enterprise Way, Winston-Salem
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I bought my tow dolly over eight years ogo. It's lite weight, easy to maneuver, and easy to store. I have towed two different vehicles over 20,000 miles with this dolly and would recommend it to anyone … More needing to tow a vehicle. I would easily purchase it again, but it has held up so well that I don't need to. This dolly is very well made and deceptively tough for its design. Love it!!!
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Update: Shortly after posting the review, I heard back the company and they are sending replacement parts. It turns out I had overtightened the winches and the car tires may move several inches when taking … More a turn before returning to their original position on the straights.
Original Review: I am hopeful things will work out with the dolly, but I felt it's time to share my experience with other potential customers. I purchased the dolly in December. I took the dolly for the second time towing my Rav4 last week. As I tightened the winches with a 1 1/8" socket, the pin snapped on one winch (shown in image) and is about to snap on the other. The pin snapping prevents the winch from holding tension on the strap. So far called several times and sent 2 emails without any answer over a 5-day period. I'm still hoping cartowdolly provides replacement winches and I'll come back in to update the review with any new details. So far I'm regretting the decision to purchase this dolly... -
I purchased a car tow dolly from this business in 2019 and I can't say enough good things about it. From the time it arrived the quality and professionalism were evident. I used this dolly for many … More trips pulling my Honda Fit behind my motorhome last year. I have not had a single issue with it. The ease in which I connect and disconnect the vehicle from the dolly is fantastic. I highly recommend this tow dolly to anyone.
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Kudos to Car Tow Dolly, Owner & Staff !!
I purchased my used car tow dolly (2017 model, black, 12" wheels, hydraulic brakes), after much research. Deciding factors for me was the apparent build … More quality, lighter weight so can move it around by hand, ability to store upright, and a plus being the factory located in NC. Also the P.O. of our RV had a CTD when they first started out and said it worked well.
Life gets in the way sometimes, and our departure was pushed back, so last year I decided to service everything while I had the time, and that's what brought me to reaching out to CTD. From the very first interaction I have been very impressed, starting with my initial phone conversation last year with Tim, then this year the prompt, professional, and helpful responses to every email sent to Richard, the online order system for parts, and most recently technical support and a visit to the facility in Kernersville where Patrick was very helpful, and fixed my screwup.
To find a business that stands behind their product and makes it right is how it should be. We are looking forward to finally getting out there, and I will update this once we do. Thanks again.
UPDATE
Towed our toad with the RV first time this past weekend. Perfect 🙂 -
I purchased my tow dolly in 2016 & still like everything about it. It’s extremely well built and handles great even at highway speeds. It is easy to move when off my RV & even can be stored upright … More to save space. I have not had any issues with it & would recommend this tow dolly to anyone. The best part is anytime you have a question you can call the company & quickly get a real person who is very knowledgeable about the workings of the dolly. Great product & company.
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The ACME Tow Dolly is a well-constructed dolly.
Video was very comprehensive so I had no problem
assembling the dolly. The only thing the video states,
which is a little misleading. is about the brake … More fluid.
It actually takes almost 12 ounces to fill the lines,
for the first time. The staff at the company was very
friendly and helpful. -
Car Tow Dolly is a great company with honest owners and a demonstrated commitment to stand behind their product. I did experience some trouble with my dolly; however, Mr. Brown worked to resolve the matter … More to my satisfaction. Although I no longer own the dolly (recently went another direction), I recommend the product. I found it simple to use, loved the hydraulic surge brakes, and you can’t beat the ability to store it vertically.
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I bought a used 2015 cartowdolly in 2018 and just love the product. I had to make an ajustment on the height of the platform because of vehicule i had. It's even better this way ! Had to get some … More new parts from the company and i got a verry nice service from their staff. Just wish they would take internationnal order's by their website. Still can order by e-mail and the service was great. Loved the experience !
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We have owned two Car Tow Dolly's.
We sold the first one to the buyers of the motorhome we owned at the time. The quality and ease of use of the dolly was outstanding! The price was also incredible. … More We used it for both long and short distance trips.
We purchased our current dolly based on our experience and satisfaction with the first one we owned. The quality of our new dolly is once again outstanding. The minor assembly required was straight forward with clear instructions. We completed the assembly in less than an hour.
We did have warranty situation regarding a piece of hardware which the company corrected the very same day we brought it to their attention. Customer service doesn't get any better than that!
We are very satisfied with the company and would ihly recommend them and their products to anyone looking for an easy to use quality dolly, at a reasonable cost, backed by outstanding customer service. -
I purchased the CARTOWDOLLY in 2019 and have been fulltime in an RV since then (31,000 miles and three years). The only items I've had to replace were tires, brake pads and one taillight. Recently … More I had to add brake fluid, but after adding a whole bottle over 3,000 miles time I knew something was wrong.
Because this dolly is light and maneuverable, I stood it up to inspect the brake lines and saw I must have run over something while traveling as a spot in one of the metal brake lines was crushed and brake fluid was leaking at the T junction that goes to each wheel.
I called Cartowdolly and was able to purchase replacement brake lines. Tim was the best person I could have worked with. He helped me troubleshoot and determine what I needed. He got the brake lines to me right away (a few days and across the country) and I was able to replace the lines and bleed the system myself (thanks to the great documentation that is posted on Cartowdolly's website). Tim was always available to help and very responsive. I know it takes a lot of people to run an organization like this, but Tim is the face of Cartowdolly to me and I couldn't be happier with the product and service this company provides. -
After 4000 miles towing a Chevy Spark behind my motorhome, this dolly has worked great. I have only had 1 issue with the hub cover on one wheel but the company replaced it under warranty the next day with … More no questions. I would recommend this dolly and would purchase again.
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Great quality dolly, easy and smooth communication throughout the buying process and afterwards as well. We lost some parts during the assembly process and they very generously agreed to send us a replacement, … More free of charge! We have just received it and haven't used it yet, but but look forward to using it for summer travels with our RV. Highly recommended the company and the product.
